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  • Remote Monitoring and Management of your IT infrastructure

    effortless business continuity

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Keep your IT infrastructure running smoothly without lifting a finger

Your IT infrastructure is critical to your business, but it's all too easy for monitoring and management to become a time-consuming burden that takes your IT team away from other activities. But if you don't have the right skills or resources in house to devote to the task, cyberthreats, faults and other issues could affect uptime, productivity and business continuity. With a 24/7 remote monitoring and management service, you can solve this challenge whilst saving cost at the same time.

Remote monitoring and management: a weight off everyone's mind

When you outsource monitoring and management of your IT infrastructure to a specialist provider like Konica Minolta, you can breathe a sigh of relief. Our remote monitoring and management (RMM) service is delivered by specialists to provide just what you need, efficiently and cost effectively.

Because remote monitoring is proactive and performed 24/7, any faults, interface issues or hardware errors are quickly detected. Wherever possible, they're also fixed remotely — even before they start affecting your business. The service covers components like servers and network and storage devices, helping to ensure that:
  • Your IT systems are optimally managed
  • Availability and performance are maintained
  • Your IT processes run smoothly

Our RMM service also takes care of applying critical Microsoft and Linux operating system (OS) patches, which enhances your overall security posture and helps protect against cyberattacks and threats.

All the activities on each monitored device are recorded and auditable, and regular reports are also available.

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Your benefits at a glance

No hidden costs

A simple monthly fee means you always know the total cost of your RMM service — there are no hidden extras.

No wasted time

You don't have to schedule appointments with engineers or incur the expense of site visits for issues that can be resolved remotely. We promise remote remediation of up to 85% of events within the agreed service level objective.

Improved business continuity

End-to-end audit trail for issues identified and any Konica Minolta interventions

Enhanced security

Remote monitoring and management covers the technical and functional aspects of your IT infrastructure. By monitoring infrastructure components and applying critical OS patches, the service helps to enhance your overall security posture.

Getting curious?

Proactive remote monitoring detects faults rapidly and reliably and, wherever possible, fixes them remotely — before they start affecting your business. As your managed service provider, Konica Minolta takes responsibility for ensuring optimal management of your IT systems and smooth running of your IT processes.

We show you how.

Read our brochure
How SMEs can reduce their IT costs effectively
How SMEs can reduce their IT costs effectively
Develop reliable IT, while simultaneously minimising IT costs: is it possible? Yes, it is!
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