Monitoring and managing your fleet of multifunctional devices (MFDs) and printers can put your IT administrators under pressure. Everyone counts on MFDs and printers to work when they need them, but ensuring that happens takes time, skills and knowledge.
Device settings have to be applied, devices must be managed in line with your organisation's security and other policies, and you need to keep on top of device errors or alerts that need resolving. All of that can be challenging for administrators if they have to monitor a wide range of devices individually without the help of remote access or remote monitoring software.
Konica Minolta's Fleet Remote Monitoring and Management (Fleet RMM) is a cost-effective, user-friendly web application that collects and centralises information about your MFD fleet to simplify all those tasks and deliver additional benefits. And because the software is installed in your network environment without the need to communicate with cloud services, it meets any security-related requirements your organisation may have.
Designed to improve monitoring and management of Konica Minolta MFDs and printers, Fleet RMM:
- Integrates thousands of device settings into a single RMM tool, enabling remote rollout of identical settings to multiple devices at the same time
- Provides a built-in dashboard that gives your IT administrators a centralised real-time overview of the fleet, including key information such as the number of devices under management and device counter values
- Delivers status notifications that allow proactive device management and prompt issue resolution, helping to ensure a smooth-running device fleet that supports individual productivity and organisational performance
If you ever have a problem with your AccurioPress printing system, our aim is to solve it as quickly as possible. That's why our Remote Service Toolbox consists of several components to help you get back to production as quickly as possible.
Konica Minolta Remote Support Tool
Experience seamless support with the Konica Minolta Remote Support Tool! Our service team can quickly and efficiently access your client PC to help you with any issues. Simply via a link in your email or through our installed tool on your PC - so every support request is resolved quickly and easily. Rely on our modern technology for first-class service!
Remote Panel
Thanks to the Internet connection of your printing system, our remote technician can access the system directly after your approval. They make system-relevant settings as if they were standing directly in front of the display - for fast, precise and efficient support whenever you need it.
AIRe Link
Our remote technician can access the camera via your mobile device (tablet or cell phone) and guide you visually. This allows them to get an accurate picture of the conditions. They can also take screenshots of the live image and add visual markers to give you clear instructions. Experience efficient and precise support - conveniently and interactively!
Customer benefits
Customised dashboard
Enables at-a-glance remote monitoring of devices using graphs and other visualisations. The dashboard can be customised and installed on multiple PCs so that admin tasks can be shared.
Smart filters, tags and groups
Fleet RMM can automate discovery and grouping of devices. Depending on your needs, you can additionally create groups using filters (such as model name), create device hierarchies within groups, and tag devices to provide additional view options for even more effective remote fleet management.
Efficient bulk setting templates
You can create templates for efficient remote rollout of settings to multiple devices simultaneously. Templates can be based on criteria such as device type or location, and rollout can take place immediately or at a scheduled time.
Special user management
You can register users with different access and security levels; or certify them using your existing Active Directory information.
Individual role management
You can assign and manage roles to control individuals' usage of Fleet RMM functions.